Where MGbass instruments are built?

The excellence and creativity of MGBass Guitars came in 2003 in the city of Natal-RN / Brazil and since 2016 our new factory is in the city of Manchester-NH / USA. All MGbass instruments are built in Manchester-NH



How to buy an MGbass instrument?

We have 3 options for you to buy an MGbass instrument directly from the factory;

  1. In Stock: You can find some instruments in stock. Delivery times for instruments in stock are 5 to 10 days.
  2. Down payment: You send a payment to secure your order. You will be notified of the remaining balance upon completion.
  3. Payment plan: With our payment plan, you buy your new instrument with a regular price and pay in 6 monthly payments. You receive your instrument 30 days after the last payment.

You can pay your order with your credit / debit card or with your Paypal account.



How is the product shipped?

Our instruments are packed and shipped in hard cases or gig bag. We work with USPS / UPS and FEDEX companies. The availability of these services varies according to the delivery address. Insurance is also available. Quotes vary based on the value of your order. You will be informed of the shipping cost at the time you process your order. 



Warranty Conditions;

MGbass Guitars warrants solely to the original purchaser of our instruments that the instrument purchased shall be free from defects in materials and craftsmanship under normal use for as long as the instrument is owned by the original purchaser, and until the ownership of the instrument is transferred to another. 



Will MGbass give my personal information to others?

Your privacy is one of the most important factors for us. We do not sell or pass our customers information to others.



Can I pay with my credit card?

Yes. The PayPal facilitates global on-line business enabling payments in different locations, currencies and languages. This payment system offers more security and convenience to their customers in their operations.



Can my payment be paid in installments?

Yes. With our payment plan, you buy your new instrument with a regular price and pay in 6 monthly payments. You receive your instrument 30 days after the last payment.



International shipping

We ship our products safely to all countries. Check availability and shipping rates for your country.



I can have custom instrument?

Yes. You can choose the shape, woods, finish, electronics, parts colors, hardware … that are available on our website. 



Return Policy MGbass

If the item was purchased through the catalog or online, you may return it to us at the catalog center or the factory within 30 days of purchase. Refunds will be made for all merchandise in original, unused condition within 60 days of the date of delivery.refunds will be given in the original form of payment.shipping and handling costs, gift box, and other charges are non-refundable. Refund will include the cost of the item, plus any applicable sales tax.

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