How do I do to buy an instrument now?
Choose the model you want, check the delivery period and click on “add to card ”. Done! Then you are redirected to a safe page (PayPal) where you select the best payment option. In case you prefer to customize your instrument, we have an area “Custom basses ” where you can choose the type of wood, parts and accessories of your choice.
What are the payment plans?
You can pay with your card at PayPal, and receive your instrument in 90 days. We have a PayPal payment plan in 6 months, you receive your instrument in the 7th month.
How is the product shipped?
The product is shipped by Fedex or USPS.The FedEx services include Ground, Express Saver, 2Day, 2Day AM, Standard Overnight, Priority Overnight, First Overnight, International Economy, International Priority, and International First. Availability of these services vary with your shipping address.Insurance is also available. Quotes vary based on the value of your order.You will be informed of the cost of shipment at the moment you process your order.
Mgbass gives all the buyers the first owner’s lifelong warranty. We provide you all the support whenever you need. The standard one year warranty is only for the electronics and hardware whereas the lifetime warranty covers the wooden body. one Year for pickup, preamp and hardware. Lifetime for wood.
Will MGbass give my personal information to others?
Your privacy is one of the most important factors for us. We do not sell or pass our buyers information to others.
Can I pay with my credit card?
Yes. The PayPal facilitates global on-line business enabling payments in different locations, currencies and languages. This payment system offers more security and convenience to their clients in their operations.
Can my payment be paid in installments?
Yes. We have a PayPal payment plan in 6 months, you receive your instrument in the 7th month
Does the company ship the products to anywhere in world?
Yes. We safely ship ourin products to anywhere in world. Check shipping costs for your country.
I can have custom instrument?
You can create your own instrument by choosing Woods, Finishing, Pickups, Hardware and Accessories.
If my MGbass has a technical problem? what to do?
The first thing you should do is contact us immediately via email ([email protected]). Describe the repair that your Instrument needs, and try to provide photos of the damage when emailing us. At that point we will send you further instructions about how to proceed. Please be advised, all shipping costs are your responsibility.
Return Policy MGbass
If the item was purchased through the catalog or online, you may return it to us at the catalog center or the factory within 30 days of purchase. Refunds will be made for all merchandise in original, unused condition within 60 days of the date of delivery.refunds will be given in the original form of payment.shipping and handling costs, gift box, and other charges are non-refundable. Refund will include the cost of the item, plus any applicable sales tax.